Fortress Named Finalist - Business Excellence Award

Our approach to business excellence is underpinned by data-driven decision making, strong partnerships, and a commitment to continuous improvement. These elements provide the framework for operational integrity and allow us to consistently deliver quality outcomes for our customers, insurers, and partners.

While we have never aimed to be the biggest, our focus has always been to be the best and most sustainable. Through a culture built on trust, structured systems, and efficient operating procedures, Fortress has established a model of service delivery that is both reliable and adaptable to the future needs of our industry.

Most importantly, our achievements reflect the contribution of our people. By prioritising their welfare, development, and engagement, Fortress has built a culture of excellence, resilience, and innovation that will underpin long-term success.

Whether or not we take home the award, being recognised as a finalist is an achievement we are proud to share with our team, whose dedication and professionalism make excellence possible every day.

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